People and Culture Assistant

Remote (United States)

Job Details

Employment Type: Full Time

Annual Salary: $48,000–$55,000 per year

Role Overview

The People and Culture Assistant plays an important role in creating a positive, growth-focused workplace while providing broad support across the People & Culture function. Working closely with leadership, including technical service leaders and the VP of People and Culture, this position supports employee engagement, ongoing professional development, and day-to-day human resources administration.

Through regular development check-ins, meaningful engagement initiatives, and dependable HR support, this role helps employees stay connected, supported, and focused on their long-term growth.

What You’ll Do

Employee Development and Engagement

• Conduct regular, scheduled follow-up meetings with employees to support progress on individual development plans and help employees stay on track toward their long-term goals.
• Use regular one-on-one follow-up meetings to understand each employee's motivations and connect them with appropriate resources and shadowing opportunities with senior technicians.
• Own and drive employee engagement initiatives, including recognition and mentorship programs, to strengthen connections among team members and improve collaboration and morale.
• Continuously refine onboarding processes to help ensure new employees are set up for success from day one.
• Maintain effective feedback mechanisms, including regular surveys and development follow-up meetings, to monitor and improve engagement, development progress, and employee satisfaction.
• Support leadership development by helping identify and encourage future leaders through ongoing employee development follow-up.
• Implement innovative tools and approaches to keep employee engagement initiatives fresh, relevant, and effective.

Leadership and Collaboration

• Partner with the VP of People and Culture and the Leadership Team to align employee engagement and development follow-up activities with organization-wide strategic goals, supporting overall team success rather than individual silos.
• Lead by example and maintain a high standard of professionalism and engagement in all interactions.
• Champion the employee engagement initiatives owned by this role while encouraging continuous improvement and innovation across the team.
• Build and maintain strong relationships with employees and leaders, promoting open communication and alignment across all levels of the organization.

Measurement and Reporting

• Develop and track People & Culture KPIs and ensure they remain aligned with strategic organizational goals.
• Provide clear and transparent reporting to the Leadership Team on the progress and impact of People & Culture initiatives, using data to refine and improve strategies.
• Regularly analyze employee feedback, engagement data, and industry trends to support informed decision-making and strengthen employee experience practices.

Human Resources Administration

• Provide ongoing administrative support to the VP of People and Culture and the broader People & Culture function.
• Handle general HR administrative responsibilities, including daily attendance monitoring, maintaining employee files and records, and preparing HR correspondence.
• Assist with interviewing, hiring, and onboarding activities, including reviewing resumes, conducting candidate outreach, and scheduling interviews with managers.
• Assist with employee issues and inquiries.
• Provide backup HR coverage when the VP of People and Culture is out of the office.
• Support general People & Culture projects and initiatives as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related area is preferred; equivalent experience may also be considered.
• 1–2 years of experience in employee engagement, employee development, and/or HR administration.
• Excellent verbal and written communication skills.
• Excellent organizational and planning skills.
• Strong active listening skills.
• Knowledge of or familiarity with information technology is a plus.

Core Impact

This role supports a workplace centered on culture and teamwork, service excellence, continuous growth, and shared values. By fostering professional development, collaboration, employee engagement, and continuous improvement while providing reliable HR support, the People and Culture Assistant helps create an environment where employees can thrive professionally and personally.